AI may answer some New Orleans 911 calls

New Orleans 911 uses Carbyne AI to triage repeat auto crash calls, but strict limits keep human call-takers in control of all other emergencies.
Hoodline

Dallas Police Confirm Text-to-911 Glitch, Say Missed Messages Now Handled

Dallas Police say a text-to-911 glitch is fixed, but the outage revives memories of past 911 crises in the city.
Hosted on MSN

An AI software and voice is now helping train Milwaukee 911 dispatchers

As some counties in Wisconsin have begun to use artificial intelligence for non-emergency 911 calls, Milwaukee is moving more slowly to incorporate AI. On Jan. 14, Milwaukee city leaders announced the ...
WWAY TV

Behind the voice: The people who answer New Hanover County 911 calls

Telecommunicators at the New Hanover County 911 call center work to answer emergency calls and connect residents with help. (Photo: WWAY/Kinsey Rothenberger) WILMINGTON, NC (WWAY) — When you call 911, ...

America’s 911 System Is Dangerously Out of Date

The United States has let our 911 emergency response system languish for decades, failing to make the necessary investments ...
Opinion

Two Views: What’s the right way to reform Austin’s 911 system?

Austin’s 911 call center is the first link in the chain of emergency response that includes police, fire, EMS and mental health responders. Should Austin put 911 in civilian hands, or first make ...