Leading vacation rental company Airbnb is updating its Extenuating Circumstances Policy, including renaming it the Major Disruptive Events Policy “to better reflect its purpose.” This will provide ...

On Tuesday, Airbnb told KVUE it would be refunding a man who filed a lawsuit over the do-it-yourself hospitality company's cancellation policy. The Austin man sued Airbnb, claiming the company ...

Airbnb's popular COVID refund policy is ending as of May 31, the company announced. After that date, guests will have to cover short-term rental costs even if the cancellation was due to coronavirus.

Airbnb is making big changes to its cancellation policy to cover unforeseen events better. The online property rental company says it will provide cancellation and refund support for guests when ...

Add Yahoo as a preferred source to see more of our stories on Google. While Airbnb eventually allowed guests and hosts to cancel reservations penalty-free, that flexibility didn’t come immediately, or ...