There are times when leaders must focus on directives and require behaviors with immediate effect rather than working to influence individuals toward a desired action or behavior further down the road ...

This post was co-written by Arasteh Gatchpazian and Tchiki Davis. Imagine you're on a tight deadline for a specific project (e.g., a school assignment or work task) and have a full plate. One of your ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Getting people to respect you is easy if you learn how to be more assertive by improving your communication skills the right way. A common misconception is that you need to act like an extrovert to ...

Communication allows us to express our thoughts, share information and connect with other people. From sending a quick text to chatting with a friend over coffee, you are interacting with the people ...

Communication is one of the major skills covered in cognitive behavioral therapy. Although therapy is often with an individual, relationship problems are a common focus of treatment. Helping someone ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

I recently had a conversation with Eric, a manager at a large manufacturing company in the Midwest. Normally a very peacekeeping, congenial person, he told me how, upon becoming the manager for his ...

My own experience understanding the need for assertiveness in business was working for a professional practice of accountants. Back in the 1990s in that fee earning type of culture, if you were not a ...