The rate of change in today’s enterprise companies demands even best-practice frameworks evolve to keep up with business needs. That is the thinking behind updates to process guidelines within the IT ...

Some process improvement projects and best practice frameworks such as ITIL and COBIT can do more harm than good–particularly when implemented by third-party IT service providers. IT governance has ...

SAN FRANCISCO--(BUSINESS WIRE)--AIOps Exchange, a not-for-profit private forum defining the future of AIOps, announced the publication of The AIOps Manifesto discussing the role of AI in supporting ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI agents are rapidly transforming enterprise operations—automating workflows, enhancing ...