Change isn’t inherently bad, but how it’s implemented and carried out has a huge impact on how employees react to it.

Don’t automate broken processes—follow these process improvement steps first to lay a strong groundwork for automation ...

Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

Change is all around us. From technological innovations to cultural shifts in the ways we live, play, and travel, our world is in a constant state of motion. Business is moving faster than ever, too, ...

It will probably come as no surprise to you to read that people do not like change and yet so often companies miss this most obvious fact when undertaking a new change initiative. It is no wonder that ...

What are the "disconnects" that keep legal from realizing the full value of a CLM system? Just as technology is not a silver bullet solving all ills, there is no one single answer to this question.

The steps taken by law firms to engage their change management process to Plan, Build and Deploy new legal tech solutions are critical. Change management is like a prism — depending on one’s frame of ...

Leaders often approach change by laying out logical business cases. Others rely on motivational speeches to rally support. And then there are those who move straight to action without ensuring people ...