Filmmaker Spike Jonze provided a near-prophetic vision of the future with his 2013 sci-fi romance Her, in which a very lonely and increasingly withdrawn man gradually falls in love with an artificial ...
Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...
AI took over routine calls at IKEA. Instead of layoffs, 8,500 call center staff were retrained as remote design advisors.