Healthcare organizations can teach clinicians and nurses compassionate communication skills, including deep listening, clarity, and understanding patients' perspectives. Compassionate communication is ...

Maria Hicinbothem enhances patient safety in dermatology by improving infection prevention and pre-surgery processes, earning recognition for her patient advocacy and education efforts. Wandaris Ortiz ...

Healthcare in the U.S. has changed dramatically over the past 50 years and the profession of nursing has evolved with it, becoming more indispensable than ever in creating a great patient experience.

For too long, nurses have been referred to as "patient advocates." While well-intentioned, this is actually harmful to patient care and the nursing profession. It is time for healthcare organizations ...

Following hundreds of claims of safety lapses, a joint investigation by state and federal regulators, and a plan of correction, patient safety concerns have persisted at Saint Vincent Hospital in ...