Discover how American Airlines is transforming the passenger experience with generative AI booking tools, real-time travel ...
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No more bag sizers? American makes a small — but interesting — change to boarding process
Removing the bag sizers means that gate agents will no longer ask travelers to measure whether their bags will fit right before entering the jet bridge. Going forward, the airline's employees are ...
Gate agents will now be asked to use their judgment about whether a bag is too big and needs to be checked -- and if they're ...
Passengers will be alerted by American Airlines staff whether their carry-on bags will fit in the overhead bin at the lobby ...
As American Airlines seeks to simplify its boarding process, it's removing the metal bag sizers at airport gates.
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