HOUSTON – The year 2020 was a real dumpster fire of a year. Many people just want to forget it. But the folks at the Consumer Federation of America has compiled consumer complaints from 34 agencies in ...

A lot of the emails and calls we get at KPRC 2 News is from people who are having issues with a business or company. We wanted to spell out the steps you can take if you have an issue you cannot ...

NORFOLK, Va. - If you're having trouble as a consumer, you may feel like there's nowhere to turn. However, there are several statewide and private agencies looking out for consumers' best interests.

From internet scams to unauthorized transactions, scammers are taking advantage of these difficult times to mislead and deceive consumers, according to New York’s Attorney General Letitia James.

If you experience a safety-related car problem, say something. You could help other car owners. Car owners play an important role in helping regulators and automakers find and correct problems by ...

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When you’re using your hard-earned money to pay for goods and services, chances are you’re not in the mood for aggravation, nor in favor of a bait-and-switch routine. And yet … US consumers ...

The Consumer Financial Protection Bureau (CFPB) released a report Tuesday that details complaints about consumer credit reporting agencies and their efforts to address those concerns. The CFPB is ...

Automotive complaints topped the list of 10 types of consumer complaints received by the Iowa attorney general’s office last year. The office fielded 3,700 complaints across 30 different industries ...