We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Part of a multi-part series on difficult people and situations. Difficult People part 1: The DP Challenge Difficult People part 2: The Eightfold Path of Dealing with Difficult People DP part 3: 21 ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

There's a way to take the edge off a situation without using triggering phrases that can make people even more irritated.