Some of the most complex and difficult decisions in life can involve medical care. Disagreements regarding treatment can make ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

Patients have concerns and need to feel that they are heard. Providers should treat patients as they would want to be treated themselves. Managing expectations prevents frustration and complaints.

ALTHOUGH managing difficult or frustrating patients requires experience, clinicians can enhance their professional lives and job satisfaction while also improving patient outcomes by identifying ...