When it comes to outsourcing IT operations to countries such as India and China, companies often focus on slashing costs and gaining productivity but fail to take into account cultural differences ...

Security chiefs see managed security providers as an opportunity to tap seasoned practitioners, as persistent talent shortages complicate their in-house cyber strategies. Security software and ...

THISWEEK’SGLOSSARY Virtual private network (VPN): A secure, encrypted connection between two points across the Internet. VPNs transfer information by encrypting and encapsulating traffic in IP packets ...

Federally Qualified Health Centers (FQHCs) occupy a unique place in the healthcare ecosystem, serving the needs of underserved populations — often in rural areas. But like every healthcare ...

Several conflating factors are making this the optimal time to reconsider your outsourcing strategy, relationships, and ...

Global BPO firm recognized for embedding cybersecurity in outsourcing operations and setting new benchmarks in risk management. MAKATI, PHILIPPINES, August 11, 2025 ...

The cybersecurity skills gap situation has become a vicious cycle. On one hand, 63% of cybersecurity professionals complain that working conditions have become more difficult over the last two years ...

Outsourcing is one of the hottest trends in business and I am constantly amazed at the variety of functions that are being outsourced. In addition to the outsourcing of traditional IT, HR, call center ...

Australia’s Westpac Bank has admitted that IT security has been the one casualty of its 10-year, A$4.3 billion ($3.3 billion) IT outsourcing deal with IBM GSA which was inked in the year 2000.

Just because you aren't directly offshoring any of your core systems or processes doesn't mean your third-party service provider isn't. It's a given that most organization's outsource critical ...

The UK's data watchdog has fined outsourcing firm Capita £14m after the personal data of 6.6 million people was stolen in a ...