Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

This section covers gender and sexuality for science communication, journalism, and inclusive writing. Subtopics include how to use “they” as a personal pronoun, recognition that gender identity and ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...