DMs aren't just for chatting up your work wife—it should help you be productive too. Does your office use an instant messaging platform like Slack or Google Hangouts? You might currently only use it ...

Though e-mail has been the main method of communication for just a few decades, employees are looking to other forms of communication for collaborating with their colleagues. Before the mid-1990s, ...

In a world of nonstop busyness, instant messaging is easier, faster and simpler than other types of communication. Now that it’s shown its worth, companies are rushing to make a good thing even better ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...

Video calls. Instant messaging. Voice calls. E-mails. Social media. Smartphones. Tablets. Laptops. Desktops. More digital devices equals less time to concentrate and to think. The negative effects of ...

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

If the faithful readers of this column had instant messaging, I could tell them right now to read this. Even though I’m guessing most of them are more electronically savvy than I am, good money ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

WhatsApp, bought by Facebook in February 2014, now occupies 200 minutes a week of its billion users , and is forecast to surpass 3.6 billion users by 2020 – that’s about half of humanity. Messaging is ...