Intercom today launched the Conversational Support Funnel, a holistic framework for delivering and scaling modern, next-generation customer support through a messenger-first experience. The ...

RTI has announced new video intercom support for select RTI controllers and third-party intercom-enabled devices. Ideal for front door access, security gates, intra-office, and room-to-room ...

Intercom, a customer communications platform, launched two new tools — Surveys and Switch — that focus on delivering better customer service. In addition, the company released a next-generation ...

The Amazon Echo’s calling and messaging feature is gaining intercom support. Amazon has officially announced that support for the new sub-feature is rolling out today to owners of the Amazon Echo ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Amazon has a new software update for its Echo products, enabling users with multiple Echos to use them as a room-to-room intercom system. The new feature is rolling out over the next few days, and ...

Intercom helps internet businesses communicate with their customers, personally, at scale. Co-founded by Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett in 2011, Intercom has raised $66M in ...

Intercom, a customer relationship platform, has launched 20+ new features to deliver enterprise-grade efficiency to support teams, boost their performance and scale to conversational support.