“Can athlete’s foot catch on fire?” “Do you guys need any tutors for football?” “Do you have anything to eat?” These and other urgent academic library reference questions are answered in this final ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...

Last year, I asked a number of graduating seniors why they thought some students were reluctant to use our library’s reference desk, and what we could do to make the service more appealing. The most ...

What is the phone number for Aldi supermarket? How do you use email? Can you appraise this antique item? Where is the nearest trustee’s office? What’s the weather forecast? These are just a few of the ...

The Reference Desk at Memorial Library has relocated to be closer to the Technology Training Center in the Learning Commons. A purple curve on the carpet leads visitors to the reference and research ...

“How do you undo nerve gas?” “How do you make rope out of human hair?” “Would you mind checking out this rash?” These are other burning reference questions are answered in this homage to the 7.2 ...