Editor’s Note: This article is the second in an occasional series that will be published over the next year on Health Affairs Blog responding to and reflecting on the latest findings of the University ...

The Social Security Administration (SSA) recently announced its efforts to transform customer service for beneficiaries and will allow them to access the program's online portal around the clock. SSA ...

Denise L. Anthony ([email protected]) is a professor of health management and policy and of sociology in the Department of Health Management and Policy, University of Michigan School of Public Health, ...

Providing patients with access to their personal health records may encourage engagement, but poor and minority patients may be at a disadvantage for accessing the portals. A study published in the ...