PSE&G recently announced, in addition to Amazon Alexa, it has created a custom action that works through Google Assistant (voice-activated technology) to its list of customer service tools. With ...
For some New Jersey utility customers, paying their monthly bills and getting in-person assistance just got easier. Beginning Jan. 4, Public Service Electric & Gas, the state’s largest utility, will ...
The new PSE&G customer call center opened in Newark Wednesday, bringing 500 employees to the area. On May 8, Newark Mayor Ras Baraka cuts the ribbon at PSE&G’s new call center. – PSE&G The utilities ...
NEWARK, N.J., July 19, 2022 /CSRwire/ - Public Service Electric & Gas Co. (PSE&G) has named David L. Johnson to the role of vice president Customer Care and Chief Customer Officer, effective Monday, ...
NEWARK, N.J., February 5, 2025 /CSRwire/ - Public Service Electric & Gas (PSE&G), New Jersey’s largest utility, is proud to announce that J.D. Power has recognized PSE&G as the top utility for ...
NEWARK, N.J., March 17, 2020 /PRNewswire/ -- Public Service Electric and Gas continues to monitor developments regarding COVID-19 while providing safe and reliable electricity and gas to its 2.4 ...
PSEG Long Island required customer service agents in training to complete large amounts of uncompensated study and homework outside the office to pass required exams in violation of state federal laws ...
PSEG received its lowest score ever in a newly released survey of customer satisfaction that includes three months of the utility's management of the Long Island electric grid. The American Customer ...