Most patients prefer in-person doctor visits and appointments that are made in the near-term, according to a report out of Zocdoc this week. In its inaugural report on how empowered patients feel ...

Discover how the free Kin Health app uses its $9M seed funding to translate medical jargon into clear appointment summaries.

This case study of an initiative at Penn Medicine describes a process that included a 4-week trial period, followed ...

SAN ANTONIO, Texas (July 28, 2023) – No matter the company or service, calling customer service is often a stress inducer -- especially for those who have encountered extensive hold times, multiple ...

Nowadays, it's imperative for health systems to utilize patient appointment reminders. A missed appointment can cause issues for both patients and the healthcare facilities. With that said, it's ...

Kettering Health is working to mitigate impacts from a cybersecurity incident that resulted in a systemwide technology outage this week.The outage, which has been reported to be the result of a ...

According to a recent research effort by Jarrard Phillips Cate & Hancock, Inc., a healthcare strategic communications and engagement firm, 85 percent of respondents said patient experience is a top ...