Wave goodbye to the hold music blues! With Hold Assist, your iPhone takes the reins, alerting you the moment a real voice returns, so you can multitask like a pro.

Skip the wait with iOS 26 Hold Assist. Your iPhone waits on hold for you and alerts you when a rep joins the line.

Whether it's annoying or not, that music that pours through our earbuds or speakers on our phones while we're on hold is something we expect. Sometimes it's classical, sometimes it's jazzy. Even if we ...

The science behind keeping customers calm and on the line. — -- Almost everyone has experienced being put on hold on the phone. Between the music selection and the automated voice that thanks you ...