Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...
While many enterprises have transitioned to SIP trunking as they adopt Voice over IP (VoIP), many are hesitant to migrate their contact centers away from the Public Switched Telephone Network (PSTN) ...
Interaction Dialer 2.4 is the industry's first dialer component that complies with the Session Initiation Protocol (SIP), a popular standard for VoIP technologies, said Joseph Staples, senior vice ...
MONTEREY, Calif.--(BUSINESS WIRE)--CyberData Corporation has announced the release of their latest SIP-enabled access control device, the SIP Dual Relay Controller. The 011484 SIP Dual Relay ...
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