“Our partnership with Salesforce is about making the tools people use every day work better together, so work feels more natural and connected. It's an important step in how AI can improve daily ...

Salesforce (CRM) and OpenAI announced an expanded strategic partnership, establishing employee and consumer experiences ...

TeamViewer, a global leader in digital workplace solutions, today announced the integration of its Digital Employee ...

Infosys has launched the Infosys Customer Experience Suite for Salesforce, a set of enterprise solutions designed to automate ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Brooke Grant was working as a change manager at Salesforce when the company's internal AI Career Agent pinged her on Slack to suggest an open role in sales enablement. "It said, 'this is your career ...

Expanded investment in Agentforce enhances efficiency and anticipates client needs, raising the bar for the industry.New York ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...