There’s a lot that goes into that number, so lets’ take a deeper dive and see where you fit. For SME travel managers in 2024, there’s good news and bad news in that top line number. First, the bad ...

The interplay between travel satisfaction and well-being has increasingly emerged as a focal point in transport and urban studies. Research in this field investigates how factors such as travel mode ...

Digital Apps for Airline, Hotel and Rental Car Play Critical Role in Overall Travel Experience TROY, Mich.--(BUSINESS WIRE)--Travel apps and websites are heavily relied-upon digital tools used by ...

Delta Air Lines and Southwest Airlines are two of the big winners of the J.D. Power 2024 North America Airline Satisfaction Study released on Wednesday. The study, which was redesigned for 2024, ...

Travel apps and websites have significant room to improve in comparison to other industries, according to the J.D. Power 2023 U.S. Travel App Satisfaction and the J.D. Power 2023 U.S. Travel Website ...

Mobile apps continue to grow in use and importance in the travel industry. They are a key driver of satisfaction with the overall travel experience. Travelers use mobile apps for booking, managing day ...

Most corporate travel policies do not address sustainable travel, and traveler satisfaction also is losing ground as a priority for travel programs, according to a BCD Travel survey of 211 travel ...

Amid soaring room rates, J.D. Power's 2024 North America Hotel Guest Satisfaction Index found that higher-end hotels have managed to garner high guest satisfaction scores. Meanwhile, satisfaction ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

The air travel experience is on the upswing — on most airlines, anyway. Many or all of the products on this page are from partners who compensate us when you click to or take an action on their ...