“Modern solutions like CRM/311 can help agencies utilize their resources in a way that improves service for residents and streamlines workflows for staff, allowing them to focus on more than ...

As a small business owner, your customers are the core of your business. Without them, success is elusive. When your customers make a request, they expect you to fulfill it as best as possible.

(TNS) — GALESBURG, ILL. — Soon Galesburg, Ill., residents will be able to submit service requests to the city via the Internet. In a 5-0 vote — Aldermen Russell Fleming, Ward 3, and Jeremy Karlin, ...