Southwest Airlines has made major changes to its policies in recent months, with almost all of them going into effect on Wednesday, May 28, 2025. The most notable include adding checked bag fees and ...

After decades of offering its signature open seating and two-bags-fly-free policies, Southwest Airlines angered longtime travelers and cast doubt on its ability to stand out from other airlines when ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Southwest Airlines has ended its "Bags Fly Free" policy and now charges for most checked luggage. The airline will replace its open seating policy with assigned and premium seating in January 2026.

Southwest Airlines was once notorious for its customer-friendly policies, offering each passenger two checked bags free of charge, some of the most cost-effective fares of any airline, and a ...

Southwest Airlines is ending its long-standing policy of free checked bags and introducing a new basic fare on Wednesday as the carrier aims to attract new customers and boost profitability. Most ...