Salesforce on Wednesday is updating the Service Cloud with a series of capabilities that should help organizations respond to post-pandemic customer demands. Here's a look at how the cloud leaders ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Say what you want about Salesforce CEO Marc Benioff, but one thing is certain: He rarely mutes the mic. The veteran tech ...

CRM messiah preaches data discipline while rivals chase LLM miracles Salesforce CEO Marc Benioff has warned investors to ...

Salesforce's AI and cloud push is fueling interest in cloud and CRM ETFs, offering diversified exposure to enterprise ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Salesforce's AI and Data Cloud product line is rapidly accelerating, growing 120% YoY and securing 6,000+ Agentforce deals.

Salesforce CEO Marc Benioff says the cloud-based software company is saving about $100 million every year by using AI to enhance its customer service operations.

Salesforce has told employees that it plans to build an NFT cloud service, according to reports from US news outlets. Salesforce is best known for its CRM software, but Co-CEO Marc Benioff – who also ...