A bug in Windows 11 and 10 stops PCs from resetting or recovering. Microsoft has issued an update to fix the problem, but you still need to install it.

To truly protect yourself and your data, you’re going to want to completely factory reset your laptop. How to wipe a Windows laptop We’re resetting a PC running Windows 11 in this guide.

Once you make your decision, your Windows 11 laptop will begin the factory reset and remove old downloads, apps, etc. You’ll just have to follow the Windows prompts to complete the process.