Do you know how to handle difficult customers? Here's a quick little quiz to test your diplomatic sales ability.

How to Deal With Difficult Customers Plain and simple? These 7 strategies work very well when dealing with rude, demanding people.

The Right Way to Handle Difficult Customers Upset customers? Everyone has them. Here’s how to talk to them.

In my professional role, virtually all of the people I come in contact with could be considered customers. Given everyone’s work load and internal demands these days, the easiest people to deal ...

How to Deal with Difficult Customers: Approaches for Handling Challenging Situations 1. Demonstrate Empathy - When dealing with customers, approaching the situation with empathy and promptness is ...

If you’re working with customers (whether you are an entrepreneur or employee), you will most likely need to learn how to handle difficult customers. Dеаling with diffiсult сliеntѕ iѕ ...

After Chris Dagger opened a coffee shop in a former diner, customers came in wanting the old menu -- not coffee and pastries. Here's how he changed their minds.

Train staff to handle difficult customers with a role play exercise, so that you can see how they might cope and, if necessary, correct them.

Related: How to Deal With a Difficult Customer-Service Conversation Why You Should Discriminate Amongst Customers, and Be Proud of It Rotten Customer Service? 5 Things Marketers Can Learn From ...

No matter what type of work you do, it's likely you have encountered a difficult customer. It's more likely, however, you have encountered many difficult customers. Maybe - just maybe - you are ...