REDMOND, Wash. – Microsoft said many of its popular tools had problems for users across North America on Thursday, causing email and chat services to stop working for hours. The company’s Outlook and Teams apps were difficult to use for thousands of people.

Microsoft 365, Outlook, and Teams face a major outage, leaving millions unable to access emails, chat, and work tools as the disruption continues.

The company blamed "service infrastructure in the North America region" that wasn't "processing traffic as expected" for users of its hugely popular services

The digital workday ground to a halt for millions of users Thursday morning as Microsoft Outlook experienced a significant service disruption that left people unable to access their email accounts. The timing proved particularly problematic as workers ...

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Microsoft Outlook remains a cornerstone for managing communication, scheduling, and productivity. Whether you are new to Outlook or seeking to enhance your expertise, understanding its core features in 2025 can significantly improve your workflow and ...