Wave goodbye to the hold music blues! With Hold Assist, your iPhone takes the reins, alerting you the moment a real voice ...

Customer communications have always balanced efficiency and empathy. Earlier tools leaned too far toward efficiency and left ...

(KTLA) — Apple’s biggest iPhone software update in years is here. iOS 26 introduces a bold new design called Liquid Glass, along with a bunch of new tricks worth trying. But remember: You don’t have ...

Montrealer Amir Hosseini lost access to Instagram and Facebook accounts for his music business for a month without explanation, and they were only reinstated after CBC News contacted parent company ...

Skip the wait with iOS 26 Hold Assist. Your iPhone waits on hold for you and alerts you when a rep joins the line.

LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that over the years, there have been too many issues with invoicing and customer service hold times. “We all have ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

There is a significant degree of loneliness in Seniors. One invaluable asset for seniors and others of any age is the power ...

The next time Mississauga residents want to complain about a dead raccoon on their street, they could discover a brand new selection of local musicians. The city's Music 311 program is making a ...

The vast majority of classical radio is broadcast by public stations, all of which are fighting to stay on the air. The very ...

Investing.com -- Best Buy Co. (NYSE:BBY) is reducing its workforce across multiple departments, including its Geek Squad technical support team, Bloomberg reports. The consumer electronics retailer ...