"If you feel too much, you lose your ability to be compassionate," Dlugos said. "Compassion has to be blended with wisdom and ...

In his latest column, Jonathan McCrea asks whether an AI bot can really help managers show more empathy to their staff?

You may not want to believe it, but some people really do have a special kind of connection with the feelings of those around ...

Juan Graña, CEO and founder, Neurologyca, a leader in Human Context AI.

Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral ...

Andaman and Nicobar Islands are on “cyclone alert” due to a cyclonic circulation over the Bay of Bengal, which is likely to ...

You might sense that someone has a problem with you, but you can't quite put your finger on it. It's important to tune into ...

IT Max Global, a leading innovation and IT services provider, unveiled its vision for the future of customer experience, ...

School violence in Malaysia is showing worrying signs of escalation, raising serious concerns among policymakers, parents, ...

OpenAI's Sam Altman has just announced that ChatGPT will soon be more personable, but that could prove problematic.

I’M a teacher and here’s my honest verdict on some of the nation’s most popular kids’ TV shows – and it’s bad news for Peppa ...

Customer experience is truly tested in moments of friction — when customers face challenges and seek swift, seamless support.