A. Microsoft Excel is best known for crunching numbers, but it’s also a powerful tool for organizing tasks. Checkboxes can help you create interactive to-do lists and other types of lists that track ...

Microsoft added a bunch of useful capabilities to Excel this month, including one that was highly requested by customers.

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically ...