Ameresco to modernize Baytown and Shenandoah water systems with AMI technology, improving efficiency, accuracy, and customer ...

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today introduced new AI-powered capabilities within its Next Generation CX Platform designed ...

Atlanta, Georgia - June 24, 2026 - Tree Service Digital, a marketing agency serving tree care companies across the ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Learn how missed opportunities in customer service could be quietly costing you revenue.

AI “will dramatically improve our ability to satisfy customers,” Dan Schulman said. The carrier says it’s already had success with agents replacing some of its customer service representatives.

APEX, NC / ACCESS Newswire / June 25, 2026 / Spiffy, the leading provider of mobile service enablement solutions for automotive dealerships, today announced the expansion of its partnership with MSX ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, and AI integration.

Internet marketing services help businesses boost lead quality, sharpen targeting, and improve conversions without raising ...

Birmingham’s regional water board will pay a national firm more than $90,000 to understand why the utility continues to rank near the bottom in customer satisfaction. Central Alabama Water will spend ...

Lisbon Town Manager Sarah Bennett stands Thursday afternoon in the council chambers at the Lisbon Town Office. (Russ ...

Unified brand reflects the company's evolution into the leading AI-powered service operations platform purpose-built ...