"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...

Identity-related breaches are surging worldwide, with organizational help desks becoming a favored entry point for attackers, ...

Tim Mead, the former head of communications for the Angels, admitted Wednesday to searching the desk of his former employee, ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

A long-awaited first partner for the Ventura TV OS could reshape how ads and content show up on living-room screens.

Building a data-driven culture is a business transformation. Too often, organizations treat data initiatives as IT ...

Could a simple call to the helpdesk enable threat actors to bypass your security controls? Here’s how your team can close a growing security gap.

The Trade Desk's low valuation and renewed buying interest may signal a prime opportunity for investors. See here for an analysis of TTD stock.

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Most Wall Street analysts view The Trade Desk stock as undervalued despite competition from the likes of Amazon and Google.

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Utah’s five national parks have stayed open during the federal government shutdown. The state, nonprofit partners and park ...