The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

Frustrated customers of National Grid — who were hit with multiple months of bills all at once — said the company isn't doing enough to comply with a state order to waive old charges.

In trading on Monday, shares of National Grid plc (Symbol: NGG) crossed below their 200 day moving average of $63.14, changing hands as low as $62.45 per share. National Grid plc shares are ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

If it feels like your rates just went up … they did. Under already-approved rate hikes, the average National Grid customer in Queens, Brooklyn and Staten Island saw a bill increase of $30.18 ...

In a stement, the company said: “Dear Valued Customer, we regret to inform ... he should get his Power Minister to break the national grid into smaller units and embrace other options like ...

I SHOWED YOU MONDAY NIGHT HOW THOUSANDS OF NATIONAL GRID CUSTOMERS SAY THE COMPANY WENT ALL WINTER WITHOUT SENDING THEM A SINGLE BILL, AND IT WASN’T FOR LACK OF TRYING ON THE CUSTOMER’S PART.