As 50,000 attendees descend on San Francisco for the start of Dreamforce, Salesforce’s biggest partner and customer user conference it announced the ...

For years, APIs have powered everything from SaaS dashboards to mobile apps. Now, a new contender—Model Context Protocol, or ...

Customer engagement is key as PepsiCo uses AI and Agentforce from Salesforce to streamline field ops, unify data and deepen ...

Brian Niccol wants to make Starbucks the "world's greatest customer service company again" and he wants AI to help solve the ...

Opening Bid Unfiltered is available on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. AI development is ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Virtual assistants handle administrative and logistical tasks for entrepreneurs, small businesses, and busy executives. From ...

Part of the newly announced Agentforce 360, AI agents capable of accessing CRM data directly are now embedded in Slack, ...

Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...

Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with ...

Salesforce said on Monday its artificial intelligence platform "Agentforce 360" would be available globally across its suite ...