As 50,000 attendees descend on San Francisco for the start of Dreamforce, Salesforce’s biggest partner and customer user conference it announced the ...

For years, APIs have powered everything from SaaS dashboards to mobile apps. Now, a new contender—Model Context Protocol, or ...

Customer engagement is key as PepsiCo uses AI and Agentforce from Salesforce to streamline field ops, unify data and deepen ...

Brian Niccol wants to make Starbucks the "world's greatest customer service company again" and he wants AI to help solve the ...

Opening Bid Unfiltered is available on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. AI development is ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Virtual assistants handle administrative and logistical tasks for entrepreneurs, small businesses, and busy executives. From ...

It’s been nearly a year since we scooped the news that OpenAI, Google, Snowflake and Cohere were all working on artificial ...

The Rise of SaaS Software Companies in 2025. SaaS isn’t just a trend—it’s now the norm in nearly every business world you can ...

Cloud-based software company Salesforce.com Inc is in talks to acquire workplace messaging app Slack Technologies Inc as it seeks to expand its offerings to businesses, people familiar with the matter ...

Part of the newly announced Agentforce 360, AI agents capable of accessing CRM data directly are now embedded in Slack, ...

Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...