Starbucks has instructed employees to write simple, personalized messages on cups, such as affirmations, well wishes and “hello again” for regulars, and the company is spotlighting the return of the ...

A woman went to Starbucks expecting a personalized message on her cup. Her disappointment sparked conversation about new ...

The draw for the FA Cup 5th Round has been completed and the potential for upsets is high again thanks to some huge local ...

The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things ...

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Starbucks coffee cups have long been something of a status ... The memo gave as examples the option of drawing a smiley face or writing out a customer’s name; workers could also consider sharing ...

Baristas at Starbucks are already complaining about a new business strategy aimed at 'humainizing' the global chain.