In response to Fly Play’s collapse, Campervan Iceland steps up with flexible travel options and support for stranded ...
From new baggage and seat policies to flight compensation, American travelers are facing several key changes this year.
Just because someone chooses a lower fare doesn't mean they asked for — or that they deserve — a degraded product at a higher ...
The robotaxi operator is launching a new service called Waymo for Business, aimed at companies that may want to set up Waymo ...
Spirit Airlines' financial troubles reveal that going upscale is not a panacea for the challenges facing low-cost carriers, ...
The $500 billion+ online travel booking market was built on a simple premise that is becoming obsolete in an AI age.
Delta has created a culture of care among its employees which, in turn, has created extraordinary customer services for ...
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The best solution would be for airlines to voluntarily commit to notifying their customers of any seat changes. They could do ...
Equity investors improved airport operating and customer service, finds a global study that spanned two decades and four ...
If you've ever looked at an airline route map and thought "why does that flight exist?" this column is for you.