Videotron is proud to make a difference in their connected lives through its solid network, transparent practices and strong regional presence.” The Léger numbers testify to Videotron’s unflagging ...

Over the long-term, Canada’s telecom stocks have provided solid returns to investors, with a basket of the largest companies ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

(ST. JOSEPH, Mo.) The City of St. Joseph is offering a new option for customer service feedback. According to a news release, ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

Investing.com -- Best Buy Co. (NYSE:BBY) is reducing its workforce across multiple departments, including its Geek Squad technical support team, Bloomberg reports. The consumer electronics retailer ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...