Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...

Salesforce CEO Marc Benioff says the AI platform Agentforce is “the core of every product.” Integration with Slack and partnerships with OpenAI and Anthropic expand its capabilities. Benioff envisions ...

Salesforce Inc. has been at the forefront of the race to adopt agentic artificial intelligence over the past six months or so, with its Agentforce platform spearheading a push to accelerate automation ...

With Colts QB Daniel Jones reinventing himself and redefining what we thought we knew about Shane Steichen, the Colts beat Denver to improve to 2-0. Jones, playing like a former first-round pick in ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

We've long had an "issue" with Kindling where all data you collect is necessarily stale. If we integrate with the new 8.3 rest API in some way, we could work around that. Waving hands over the details ...

LAKEWAY — For more than half the season, the Lake Travis football team will play its games in Dripping Springs, a 22-mile journey from Cavalier Stadium. So, when the Cavaliers play host to Midland ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Artificial Intelligence has reportedly cut 4,000 jobs at one of San Francisco's largest private employers.In a recent interview on The Logan Barlett Show podcast, Salesforce CEO Marc Benioff spoke ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the cuts ...

Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This ...

On this episode of CMSWire TV’s Beyond the Call, CMSWire Editor-in-Chief Dom Nicastro (aka me) sits down with Katrina Fine, Senior Manager of Standards Transformation at Hyatt. Fine shares how her ...