Our survey clearly demonstrates that outsourcing is no longer just a cost-saving tool its a strategic imperative for delivering superior, agile, and personalised customer interactions when it matters ...
New AI method simulates human shoppers with 90% accuracy, threatening to transform the $80 billion market research industry ...
To successfully sell across borders, enterprise retailers require a country-by-country approach, carefully aligning with local preferences.
A new study reveals the subtle effects of survey interfaces on people's responses—and how those small differences can add up.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is a vital tool for measuring home health patient ...
US consumers are increasingly integrating AI chatbots into their lives and have a relatively positive view of the technology, according to a survey by consulting firm Deloitte LLP. The survey also ...
OSLO, Norway (29 September 2025) – TGS, a global leader in energy data and intelligence, announces the commencement of a new multi-client Ultra-Long Offset Ocean Bottom Node (OBN) data acquisition ...
Consumers want financial companies they can trust. Is your bank, broker or insurer on this most-trusted list? Check out our 2025 list and find out more about why building and keeping customer trust is ...
Washington, D.C., Sept. 18, 2025 (GLOBE NEWSWIRE) -- Agents who are REALTORS® are leaning into artificial intelligence while continuing to rely on digital tools such as eSignature, social media, and ...
Air travel has come back from the pandemic in a big way, despite a slowdown in 2025. More than 10 million people passed through TSA checkpoints over the long Labor Day weekend, according to a ...
More than eight in 10 companies expect their business travel spending to increase or remain steady from now until next summer, according to a Flight Centre Travel Group survey of more than 1,200 of ...