When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies ...

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...

Delta Air Lines tells lawmakers it doesn't use AI for personalized ticket pricing, only for demand forecasting and market ...

Pushing back on a letter from three U.S. senators, Atlanta-based Delta Air Lines said Thursday that it is not, and has not, ...

Delta Air Lines said on Friday it will not use artificial intelligence to set personalized ticket prices for passengers after ...

In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

Delta Airlines has refuted claims it’s using AI to set personalized ticket prices, telling lawmakers they have never and will ...

We think AI-driven pricing, especially that which is applied to individuals, is a real danger unless it is closely monitored.

Delta Air Lines is making headlines after revealing plans to double down on using AI to dynamically set ticket pricing.

“Delta’s current and planned individualized pricing practices not only present data privacy concerns, but will also likely ...

The airline has been working with startup Fetcherr to develop what executives have called a “super analyst,” capable of ...