I’M a teacher and here’s my honest verdict on some of the nation’s most popular kids’ TV shows – and it’s bad news for Peppa ...

Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral ...

In his latest column, Jonathan McCrea asks whether an AI bot can really help managers show more empathy to their staff?

RH Line ground rules. Sound off, but please remember: ...

"If you feel too much, you lose your ability to be compassionate," Dlugos said. "Compassion has to be blended with wisdom and ...

Juan Graña, CEO and founder, Neurologyca, a leader in Human Context AI.

IT Max Global, a leading innovation and IT services provider, unveiled its vision for the future of customer experience, ...

You may not want to believe it, but some people really do have a special kind of connection with the feelings of those around ...

Customer experience is truly tested in moments of friction — when customers face challenges and seek swift, seamless support.

People without empathy can blend in surprisingly well, at least at first. They can charm, mimic warmth, and say all the right ...

Empathy is the ability to understand and share the feelings of others. It helps us connect with people and build strong ...

Some people are just the go-tos when anyone in their circle has a problem. They give great advice, are always understanding, ...