Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More The term “remote access software” describes a software ...

Discover GetScreen.me, a powerful, self-hosted remote desktop tool that offers a seamless, clientless experience for ...

Remote desktop or screen sharing applications are applications that allow a user to stream its screen over the Internet and get remote support from any other user around the globe. Remote Desktop ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Then in October 2024, SolarWinds disclosed and tried to patch CVE-2024-28988, another 9.8-rated Web Help Desk Java deserialization RCE bug, which Trend Micro's Zero Day Initiative (ZDI) spotted while ...

Our goal with the PlayStation LifeStyle Help Desk is not only to help you when you have problems with your PlayStation devices, but also to provide interesting tips and tricks to get the most out your ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...