SO AT THE PEAK OF THIS MESS, 35,000 NATIONAL GRID CUSTOMERS WEREN’T GETTING BILLS. 3000 STILL HAVEN’T RECEIVED ANY AT ALL. FIVE MONTHS RUNNING. DPU SAYS NATIONAL GRID WILL NOT BE ALLOWED TO ...

"The Department cannot tolerate such a systemic and uncorrected failure." DPU also faulted National Grid for not notifying state regulators right away when it stopped billing thousands of ...

Separately, the DPU has also ordered National Grid to “take immediate steps to remediate a severe billing system error” that has affected tens of thousands of National Grid gas customers.

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The problem was heightened by National Grid’s failure to report it to the DPU after it came to light in November. Now, they say the company can not charge those customers for any usage more than ...

In a letter to National Grid, DPU officials wrote, “The company’s failure to proactively acknowledge the billing issue and work constructively with the Department to craft an appropriate solut ...

Talks to hammer out a new contract for nearly 1,200 unionized National Grid workers continued into the night Friday, with Gov. Kathy Hochul urging both sides to reach a "fair agreement." ...

National Grid, which owns the high-voltage electricity grid in England and Wales, is rebuilding it in a government-backed drive to attract investment and tackle climate change. The underground ...

The chief executive of National Grid has claimed that Heathrow Airport had enough power from other substations despite Friday's shutdown. Around 1,300 flights were affected after a fire knocked ...

The union representing over 1,200 National Grid employees working in Long Island’s natural gas and power plants is set to strike if they do not reach a tentative agreement by March 28.

National Grid's chief executive has said Heathrow had "enough power" from other substations following Friday's fire that caused the airport to shut down. John Pettigrew told the Financial Times ...