Examples from the Field We asked industry experts to share how their companies handle performance management in a way that ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

It is critically important for the founders of a company to intimately understand the company’s key performance indicators (KPIs). Founders cannot hope to grow a company in any meaningful way without ...

Personal assistants, also called administrative assistants, support their bosses by keeping them organized, on-schedule and effective. Specific duties vary depending upon the boss but typically ...

Has any other acronym done as much damage to marketing effectiveness as ‘KPI’? The KPI is coveted everywhere as a thing of gargantuan significance, but as with all pieces of jargon, it gets massively ...

“What do you think of our scorecard?” asked Phil (not his real name), the CEO of the main roads department of a large Australian state. Phil had emailed me his organization’s scorecard of 29 key ...

Forbes contributors publish independent expert analyses and insights. Melissa Houston covers financial issues that affect women in business. KPIs are the key performance indicators of a business. They ...

Key performance indicators are an important element of operational safety performance measurement, assessment and continuous improvement. A hierarchy of performance indicators collectively provides a ...