As Brian Niccol orchestrates the turnaround of Starbucks, one thing he wants to see is customers enjoying a "mug hug." Niccol coined the phrase on the coffee giant's earnings call this week, which ...

To date, there have been 12 reported incidents of Starbucks mugs breaking with 10 including details of injuries, such as blisters, severe burns, and cuts. The problem with the construction of the ...

When customers walk into Starbucks on Monday, the vibes will be different. At least, that’s the goal. Workers will ask guests if they want drinks for here or to go, offering ceramic mugs to those ...

All company-owned Starbucks locations will default to ceramic mugs for customers consuming beverages in stores, and will also bring back condiment bars this week. According to a press release from ...

Starbucks plans to cut about 30% of food and drink options from its menu by late 2025, as part of the chain's plan to change its vibe and stem the loss of customers across U.S. stores. This week, the ...

When customers walk into Starbucks on Monday, the vibes will be different. At least, that’s the goal. Workers will ask guests if they want drinks for here or to go, offering ceramic mugs to ...