Free Call Center Learning Channel | BenchmarkPortal
Free Call Center Learning Channel | BenchmarkPortal
2 months ago
benchmarkportal.com
Essential 1 on 1 Contact Center Benchmarking
Essential 1 on 1 Contact Center Benchmarking
Oct 16, 2015
benchmarkportal.com
4.7K views · 130 reactions | Training Command, headquartered at MCBQ,...
2:23
4.7K views · 130 reactions | Training Command, headquartered at MCB…
4.7K views3 weeks ago
FacebookMarine Corps Base Quantico
First day in a call center (SECOND PART). Call Center Training. Joshua takes his first calls.
9:09
First day in a call center (SECOND PART). Call Center Training. Josh…
363.8K viewsOct 5, 2020
YouTubeHipronary School #Callcenter
Call Center Training: How to Handle Mock Calls in Class
10:35
Call Center Training: How to Handle Mock Calls in Class
41K viewsSep 5, 2018
YouTubeRea Ninja
Do call center agents use scripts?
4:42
Do call center agents use scripts?
31K viewsJan 11, 2021
YouTubeKwestyon
MOCK CALL PRACTICE: Bank Customer Service | Interactive Session 4
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272K viewsAug 29, 2018
YouTubeRea Ninja
14:46
Setting up a Great Call Center Dashboard with KPI Explanation
12.3K viewsApr 7, 2021
YouTubeAdvice from a Call Center Geek
1:01
Customer Service Training Videos - Probing Questions
36.1K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
3:21
How To Develop Call Center QA Scorecards? - Call Center Pro Stra…
2 months ago
YouTubeCall Center Pro Strategies
5:44
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
3 months ago
YouTubeBenchmarkPortal
56:55
Power BI Call Center Business Performance Advance Dashboard …
6.3K viewsMay 26, 2023
YouTubeAbhishek Agarrwal
8:38
Call Center Quality Assurance 101 - Methods, Tips & Best Practices
19.7K viewsFeb 23, 2023
YouTubeGetVoIP - Simplify your search
0:32
Call center training for BEGINNERS.
206.8K viewsFeb 23, 2023
YouTubeNesting ACC
16:21
MY CALL CENTER JOURNEY / Training, ABay and Experience
22.3K viewsAug 24, 2021
YouTubeRosejean Davalos
2:43
What Are Effective KPI Coaching Techniques For Call Centers? - Ca…
3 views2 months ago
YouTubeCall Center Pro Strategies
0:39
66 reactions · 43 shares | Meet Draco! This handsome dude is ap…
56.1M views3 weeks ago
FacebookFriends of Burlington County Animal Shelter
3:27
Why Is Effective Training Key For Quick Call Center Staffing? - Call …
1 month ago
YouTubeCall Center Pro Strategies
2:54
How Can Call Centers Identify Agent Skill Gaps For Training? - Call Cen…
1 month ago
YouTubeCall Center Pro Strategies
2:51
Is Your Call Center Product Training Effective? - Call Center Pro Strate…
1 views1 month ago
YouTubeCall Center Pro Strategies
3:02
How Can Call Center QA Scorecards Improve Agent Performance? - Cal…
2 views1 month ago
YouTubeCall Center Pro Strategies
3:16
How Do You Measure Call Center Product Training Effectiveness? - …
2 views1 month ago
YouTubeCall Center Pro Strategies
4:32
Customer Service Training
320.8K viewsFeb 24, 2009
YouTubeServiceSkills Customer Service Training
2:13
Coaching for Performance | Contact Center Training
991 viewsMay 26, 2021
YouTubeBenchmarkPortal
4:26
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag…
174.8K viewsJul 21, 2020
YouTubeBenchmarkPortal
1:26
Online Call Center Agent Training - Soft Skills
41K viewsAug 6, 2014
YouTubeBenchmarkPortal
Work at Home Stress | Online Call Center Agent Soft Skills Part 21
52.4K viewsDec 8, 2021
YouTubeBenchmarkPortal
How to perform call center benchmarking (step-by-step guide…
Dec 15, 2022
timedoctor.com
6:38
How to Avoid a Monotone Voice | Online Call Center Soft Skills Part 30
48.2K viewsOct 28, 2022
YouTubeBenchmarkPortal
Management Insights on the Business Central Dashboard
1.3K viewsJul 9, 2021
YouTubeStoneridge Software
See more videos
Static thumbnail place holder